Terms & Services

Terms of Service

Last updated: October 2025

This website is operated by Anna’s Boutique Boston. Throughout the site, the terms “we,” “us,” and “our” refer to Anna’s Boutique Boston.
Anna’s Boutique Boston offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

1. General Use of the Site

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.

2. Company Information

Company Name: Anna’s Boutique Boston
Email: info@annasboutiqueboston.com
Location: Boston, MA, USA

3. Applicability

These Terms of Service apply to every offer, order, and purchase made through this website.
Before placing an order, you will be asked to confirm that you have read and agree to these Terms.
We may update or modify these Terms at any time, and any changes will take effect immediately upon posting to this site.

4. The Offer

We strive to provide accurate and complete descriptions of all products available on our website.
Images are provided for illustrative purposes and may vary slightly from the actual product due to lighting, screen settings, or manufacturing updates.
Obvious errors, including typographical or pricing mistakes, are not binding on the company.

5. The Contract

A purchase contract is formed once your order has been accepted and payment has been successfully processed.
You will receive an order confirmation via email, followed by a shipping confirmation once your order has been dispatched.

We reserve the right to refuse any order for reasons including suspected fraud, product unavailability, or violation of these Terms.

6. Returns and Refunds

We want you to love your purchase. If for any reason you’re not satisfied, you may request a return within 30 days of receiving your order.

To initiate a return, please contact info@annasboutiqueboston.com for instructions.
Returned items must be unused, unworn, and in original packaging with all tags attached.

The customer is responsible for return shipping costs.
Refunds are processed once the item is received and inspected.

Please allow up to 5–7 business days after approval for refunds to appear on your original payment method.

7. Exceptions

The following items cannot be returned or refunded:

  • Personalized or custom-made products

  • Intimate or hygienic goods (including earrings, undergarments, etc.)

  • Items not in their original condition

8. Pricing

All prices listed are in U.S. dollars (USD) and include applicable taxes unless stated otherwise.
We reserve the right to modify prices or correct errors at any time without prior notice.
Discounts and promotions are valid only for the specified duration.

9. Shipping & Delivery

Orders are processed within 1–3 business days and typically delivered within 5 business days thereafter.
Delays may occur due to carrier issues, holidays, or product availability.
If a product is unavailable, we will notify you and provide a refund or suitable replacement.

10. Complaints & Customer Service

If you experience any issue with your order, please contact us within 7 days of delivery.
We aim to resolve all complaints within 14 days.
If your claim is valid, we will offer a replacement or refund as appropriate.

11. Limitation of Liability

Anna’s Boutique Boston shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or products purchased.
Our liability shall in no case exceed the amount paid by you for the product in question.

12. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States and the Commonwealth of Massachusetts.

13. Contact Information

Questions about the Terms of Service should be sent to:
📩 info@annasboutiqueboston.com